Billing Questions
- How do I know if I’m on the free version or the paid version?
- How do I turn off auto-renewal?
- How do I cancel an iOS trial or subscription via the Apple Store?
- How do I cancel an Android trial or subscription via the Google Play Store?
- Why did my subscription renew 1 day early?
- Does Elevate offer refunds?
- How do I request a refund through the Apple App Store?
- How do I request a refund through the Google Play Store?
- I am having trouble completing my purchase.
- Why am I getting an error when I try to use my Google Play balance or gift card to subscribe to Elevate?
- I payed but I can't access my subscription.
- What payment methods are accepted?
- How do I update my payment method?
- How are subscriptions billed?
- Does my subscription automatically renew?
- How do I get a receipt for my subscription?