Please follow the instructions below to cancel your Stripe trial or subscription via the web:
- Open Elevate
- Tap Profile
- Tap Settings (gear in top corner)
- Tap Account Status
- Tap Cancel service
- Select the reason for canceling
- Tap Continue
- Tap Cancel service again
- On the Cancellation instructions screen, tap Manage Subscription
- Tapping this button will take you to the Billing page, where you can cancel your subscription
- Tap Cancel plan
- Tap Cancel plan once more to confirm your cancelation
If you have any trouble canceling your subscription, please contact us, and we will be happy to assist you!