All Elevate purchases are made via the Apple Store or the Google Play Store. Depending on your platform, Apple or Google will email you a receipt to the email address linked to your Apple or Google Play account once the purchase has been made.
Articles in this section
- How do I know if I’m on the free version or the paid version?
- How do I turn off auto-renewal?
- How do I cancel an iOS trial or subscription via the Apple Store?
- How do I cancel an Android trial or subscription via the Google Play Store?
- Why did my subscription renew 1 day early?
- Does Elevate offer refunds?
- How do I request a refund through the Apple App Store?
- How do I request a refund through the Google Play Store?
- I am having trouble completing my purchase.
- Why am I getting an error when I try to use my Google Play balance or gift card to subscribe to Elevate?