If you have signed up for a trial or subscription to Elevate, your account will automatically renew. Both Apple and Google start to withdraw the funds for a purchase 24 hours before the trial or subscription renews.
To turn off auto-renewal, you will need to cancel your trial or subscription at least 24 hours before the renewal date.
You can find your renewal date by following the steps below:
- Open the Elevate app
- Tap on Profile
- Tap on Settings (gear icon in the top right corner)
- Look under “Account Status”