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  1. Elevate
  2. Subscriptions & Billing
  3. Billing Questions

Articles in this section

  • How do I know if I’m on the free version or the paid version?
  • How do I turn off auto-renewal?
  • How do I cancel an iOS trial or subscription via the Apple Store?
  • How do I cancel an Android trial or subscription via the Google Play Store?
  • Why did my subscription renew 1 day early?
  • Does Elevate offer refunds?
  • How do I request a refund through the Apple App Store?
  • How do I request a refund through the Google Play Store?
  • I am having trouble completing my purchase.
  • Why am I getting an error when I try to use my Google Play balance or gift card to subscribe to Elevate?
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How do I update my payment method?

You can update your payment information through your Apple account or your Google Play account.

Related articles

  • How are subscriptions billed?
  • How do I turn off auto-renewal?
  • How do I delete my account?
  • Do you have phone support?
  • How do I cancel an Android trial or subscription via the Google Play Store?