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  1. Elevate
  2. Subscriptions & Billing
  3. Billing Questions

Articles in this section

  • How do I request a refund through the web (Stripe)?
  • How do I cancel a Stripe trial or subscription via the web?
  • How do I know if I’m on the free version or the paid version?
  • How do I turn off auto-renewal?
  • How do I cancel an iOS trial or subscription via the Apple Store?
  • How do I cancel an Android trial or subscription via the Google Play Store?
  • Why did my subscription renew 1 day early?
  • Does Elevate offer refunds?
  • How do I request a refund through the Apple App Store?
  • How do I request a refund through the Google Play Store?
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How do I request a refund through the web (Stripe)?

To request a refund for a subscription that was purchased via the web (Stripe) instead of Google or Apple, please contact us, and our support team will be happy to assist you!

 

Related articles

  • How can I contact you?
  • How do I request a refund through the Apple App Store?
  • Does Elevate offer refunds?
  • How do I cancel an iOS trial or subscription via the Apple Store?
  • How do I cancel an Android trial or subscription via the Google Play Store?